

Isopropyl alcohol is flammable and should be kept away from fire or flame. Be sure to look over the entire drum as there may be several areas on a drum that need cleaning. Allow the alcohol to evaporate or dry off the surface before continuing further. Clean the roller by gently wiping the entire surface of the drum with an alcohol swab, such as a medical pad or wipe, or cotton swab lightly moistened with isopropyl alcohol (91% strength alcohol is preferred, but 70 75% strength alcohol is also acceptable). DO NOT use a scrubbing motion because this might damage the drum.į. DO NOT clean the surface of the photosensitive drum with a sharp object. The drum is photosensitive so DO NOT touch it with your fingers. Turning the drum gear will ensure you inspect the entire drum surface. Look for any marks or material on the drum surface (1). Turn the white drum unit gear toward you by hand while looking at the surface of the drum roller.Į. Make sure the white drum unit gear (1) is on the left hand side.ĭ. If toner scatters on hands or clothing, immediately wipe it off or wash it with cold water.Ĭ. Remove the toner cartridge from the drum by holding down the green lock lever on the left side of the drum unit and lifting the toner out. If you get toner on your hands or clothes, immediately wash it off with cold water.ī. Then, lift the drum unit up and pull it out of the machine.īe sure to place the drum unit on a clean, flat surface on top of a piece of disposable paper to avoid spilling and scattering toner. Do the following to clean the drum unit.Ī. Toner builds up on or sticks to these areas on the drum and creates black dots on the printed pages.Ĥ. Dots are typically caused by foreign material inside the machine (for example, paper dust, glue from labels or envelopes, paper clips, staples) sticking to or damaging the surface of the drum. See examples below.ĭots spaced at 1.5 inch or 3.7 inch intervalsģ. Review the Printer Settings and determine if the dots are spaced at specific intervals (3.7 inches or 1.5 inches) OR are the dots randomly spaced on the page. If the print quality of the Printer Settings is not blurry or smeared and there are NO dots or smudges, the machine appears to be printing correctly.Ģ. If the print quality of the Printer Settings is not blurry or smeared BUT there ARE dots or smudges go to step 2.

If the print quality of the Printer Settings page is blurry or appears smeared or smudged downward Contact Brother Customer Support: 1. Print the Printer Settings page by pressing the OK button 3 times.
